Accessibility

Accessibility

Accessibility Statement

Our commitment to a website that everyone can use, and how to reach us if you need assistance.

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Last updated: October 2, 2026

01Our Commitment

Hotel Lamps is committed to making our website accessible to everyone, including people with disabilities. We want every hotel owner, designer, purchasing agent and property team to be able to browse our lighting, request quotes and contact us with ease.

02Accessibility Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people who are blind or have low vision, are deaf or hard of hearing, or have motor, cognitive or other disabilities.

03Steps We Take

  • ✓Descriptive alternative text on product and page images
  • ✓A logical heading structure on every page
  • ✓Text and button colors chosen for readable contrast
  • ✓Forms with labeled fields and clear error messages
  • ✓Navigation that works with a keyboard and screen readers
  • ✓Reviewing new pages and features for accessibility before they go live

04Known Limitations

Some content is provided by third parties, such as product documents supplied by manufacturers, our quote request tool and product search and filters. We work with these providers to improve accessibility, but some features may not yet fully meet our standard. If you have trouble with any part of the site, contact us and we will provide the information or complete your quote request by phone or e-mail.

05Feedback & Assistance

We welcome your feedback. If you encounter an accessibility barrier, or need information in an alternative format, please let us know:

  • ✓Phone: (800) 574-4561 (Monday – Friday, 8am – 5pm PT)
  • ✓E-mail: sales@hotel-lamps.com with the subject “Accessibility”
  • ✓Please include the page address (URL) and a short description of the problem

We aim to respond to accessibility feedback within 2 business days.

Need Help Using Our Website?

Call or e-mail our team and we’ll help you find products and complete your quote request.

Call: (800) 574-4561

Email: sales@hotel-lamps.com

Hours: Mon – Fri, 8am – 5pm PT

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